Insurance companies across Canada and the USA partner with Access Roadside Assistance because they need a dependable roadside-assistance program that is practical, responsive and easy to manage.
Balancing clients, internal teams and service providers is not always easy. We help simplify that process with a structured partner program designed to save time, support stronger service outcomes and improve operational efficiency.
Insurance teams already manage a high volume of moving parts. Our process is designed to reduce friction by helping you submit requests quickly and monitor progress without hunting through disconnected channels.
That means more time can stay focused on your clients, your internal team and the files that need attention most.
When a client is waiting for help, speed and communication matter. We treat partner requests with care, maintain a responsive approach and work to keep the process as smooth as possible from intake to follow-up.
If questions come up, our team is there to help you work through them clearly and efficiently.
We continually review our pricing model so partners can access competitive rates supported by a dependable service network. The result is a program that helps protect your margins while still delivering meaningful value to the policyholder experience.
Better pricing and better structure make it easier to improve profitability without sacrificing service quality.
Once a claim or service request is forwarded to us, we focus on connecting the client with trusted providers who can carry out the work professionally and safely.
At every step, the objective is the same: dependable execution, clear expectations and support that reflects well on your brand.
If you are looking for a roadside-assistance partner that understands insurer workflows and values clear communication, fill in the form below and our team will connect with you.
FAQ’S
These are the most frequently asked Insurance Company questions.
Our platform keeps important information in one place, making it easier to track service activity, review updates and submit requests efficiently. Instead of relying on scattered follow-up, you get a more organized process that saves time and improves visibility for your team.
We typically need the core business details required to set up your partner profile, such as company information, the primary contact person and the relevant workflow details for your adjusters or claims team. Once we receive your inquiry, our team will guide you through the exact onboarding requirements.
After the required setup details are completed and your account is approved, your team can begin using the system promptly. The exact timing depends on how quickly the account information is finalized, but we keep the onboarding process practical and straightforward.
Once your account is active, your team will have access to the dashboard process used to submit and track tickets. We also make sure partners understand the workflow clearly so there is no confusion about where to start, what to include or how to monitor progress afterward.
Access Roadside Assistance
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You're already part of the Access family.Your membership may include access to savings on travel, dining, attractions and more. Explore the Rewards Program to get more value from your membership.Explore Member Rewards*Conditions apply. Valid on qualifying new membership plans purchased directly from Access Roadside Assistance. Cannot be combined with another promotion or memberships purchased through a brokerage, insurance agent, partner, or other third-party channel. Additional membership terms may apply.
