Careers

Surrey, British ColumbiaOn-siteFull-time$60,000–$75,000 base salary + commissionApplications close October 31, 2026

Lead the development of new commercial partnerships for Access Roadside Assistance across automotive, insurance, fleet, transportation, warranty, dealership and related B2B channels in Canada and the U.S. This role is focused on building a qualified pipeline, opening new accounts and developing long-term partner relationships.

What you’ll do

Identify, research and prioritize new B2B partnership opportunities across automotive, insurance, fleet, transportation, dealerships, warranty, vehicle protection and related commercial channels.
Build and manage your own prospect pipeline using phone, email, LinkedIn, referrals, networking and other professional outbound methods.
Connect with owners, managers, directors and other decision-makers to understand roadside-assistance, towing, fleet-support or customer-service needs.
Run discovery conversations, present Access solutions, coordinate proposals, respond to commercial questions and move opportunities through negotiation and close.
Maintain accurate CRM records, follow-up dates, stages, notes and next steps so opportunities remain measurable and actionable.
Develop strong long-term relationships with new and existing commercial partners and identify opportunities to expand account usage, services or coverage.
Coordinate internally with operations, dispatch, customer service and management when a prospective partner requires operational or service information.
Track outreach, opportunity progress and results and provide clear updates on pipeline activity, challenges and next actions.

Core qualifications

5+ years of relevant B2B sales, business development, partnerships, account-management or comparable commercial experience.
Demonstrated experience prospecting, qualifying, negotiating and closing B2B opportunities rather than relying only on inbound leads.
Relevant experience in automotive, fleet, transportation, insurance, roadside assistance, warranty, vehicle protection or comparable B2B services is strongly preferred.
Confident communicating with owners, managers, directors and other business decision-makers by phone, email, video meeting and in person.
Experience using a CRM to manage leads, follow-ups, pipeline stages and sales activity.
Strong written and verbal English communication skills, professional follow-up habits and the ability to work independently while collaborating with internal teams.
Legally authorized to work in Canada and able to work full-time on-site in Surrey, British Columbia.

Application

Apply for B2B Business Development & Partnerships Manager

Please answer the role-specific screening questions accurately. Meeting a screening requirement does not guarantee an interview or offer.

First Name

Last Name

Email Address

Phone Number (required)

Country is selected automatically. Canada and other +1 numbers require exactly 10 digits; international limits adjust to the selected country code.

Current City

Province / Territory

LinkedIn Profile URL

Required screening

These questions reflect the core requirements of this role.

Are you legally authorized to work in Canada?

Can you work full-time in person in Surrey, BC?

Years of relevant B2B sales / business development experience

Primary relevant industry experience

Are you comfortable with outbound prospecting, cold outreach and follow-up?

Have you personally developed and closed B2B partnerships or sales opportunities?

Are you comfortable speaking with owners, managers, directors and decision-makers?

Do you have experience using a CRM to manage leads and pipeline activity?

Briefly describe one B2B partnership or sale you personally developed and closed

Expected base salary range

If selected, when could you start?

Application documents

PDF, DOC or DOCX only. Maximum 2.5 MB per file.

Resume

Additional Document (optional)

I confirm that the information I provided is accurate and may be used to assess my application for this position.I understand that if I advance in the hiring process, Access may request professional references and role-relevant background, driver or insurance verification. Any additional consent required for a specific check will be requested separately.

Protected by Cloudflare Turnstile. Information is used only to respond to this request.

Surrey, British ColumbiaIn personFull-time$24.00–$27.00 per hourApplications close October 31, 2026

Coordinate towing and roadside-assistance requests from initial call and order creation through assignment, follow-up, completion and invoice support. The Dispatcher works closely with members, towing providers, vendors, insurance clients, Customer Service and internal operations to keep active jobs moving safely, accurately and on time.

What you’ll do

Create, assign and update towing and roadside-assistance requests in the dispatch system while ensuring required job information is complete and accurate.
Route towing and roadside jobs based on geography, service type, provider availability, scope of work, expected timing, pricing, quotations, destination requirements and customer priorities.
Monitor unassigned, pending, accepted, en-route and completed requests and proactively follow up when jobs are delayed or require additional information.
Coordinate quotations, approvals and service updates with customers, members, vendors, service providers and insurance clients as required.
Work closely with Customer Service and operations to cover same-day requests, urgent service needs and changing workloads.
Maintain organized daily request lists, job documentation, checklists and supporting paperwork required for dispatch, audit and invoicing.
Review end-of-day operational reports to identify outstanding dispatch, acceptance, completion, documentation and invoicing items.
Prepare and verify job-related information needed by accounting so invoices can be issued accurately and on time.
Track documents, confirmations, distances, service details and other operational information so incomplete or incorrect records do not create unnecessary business risk.
Respond professionally to incoming calls and assist Customer Service or other operational teams when required.
Handle multiple active requests at the same time while maintaining clear communication, accurate notes and appropriate prioritization.
Perform other dispatch and administrative duties as required by day-to-day operations.

Core qualifications

Minimum 2 years of professional dispatch experience is required. Applicants without the minimum experience should not apply.
Previous towing, roadside assistance, transportation, trucking, fleet, logistics, emergency-service or transportation-management experience is strongly preferred.
Strong geographical awareness and the ability to assign work using location, ETA, job requirements, provider availability and customer priorities.
Strong analytical, problem-solving, organizational and multitasking skills with careful attention to detail.
Ability to work effectively under pressure while managing multiple jobs, calls, updates and follow-ups at the same time.
Comfort using dispatch, order-management, mapping, transportation-management and general office software.
Strong written and spoken English communication skills. Additional languages are an asset because Access serves a diverse customer base.
Professional communication skills when dealing with customers, members, insurance clients, towing providers and internal teams.
Ability to work independently, contribute to a team environment and adapt as operational priorities change.
Legally authorized to work in Canada and able to work full-time in person in Surrey, British Columbia.

Application

Apply for Auto Towing Dispatcher

Please answer the role-specific screening questions accurately. Meeting a screening requirement does not guarantee an interview or offer.

First Name

Last Name

Email Address

Phone Number (required)

Country is selected automatically. Canada and other +1 numbers require exactly 10 digits; international limits adjust to the selected country code.

Current City

Province / Territory

Dispatcher screening

These questions focus on the minimum dispatch experience and the day-to-day capabilities required for this position.

Are you legally authorized to work in Canada?

Can you work full-time in person in Surrey, BC?

How many years of dispatch experience do you have?

Which dispatch environment best matches your experience?

Have you routed or assigned jobs using geography, ETA, service scope and provider availability?

Have you used dispatch, transportation-management or order-management software?

Are you comfortable managing multiple active service requests and follow-ups at the same time?

Describe a difficult dispatch situation you handled and how you prioritized the work

Is the posted $24–$27/hour range acceptable to you?

If selected, when could you start?

Application documents

PDF, DOC or DOCX only. Maximum 2.5 MB per file.

Resume

Additional Document (optional)

I confirm that the information I provided is accurate and may be used to assess my application for this position.I understand that if I advance in the hiring process, Access may request professional references and role-relevant background, driver or insurance verification. Any additional consent required for a specific check will be requested separately.

Protected by Cloudflare Turnstile. Information is used only to respond to this request.

Edmonton / Calgary, AlbertaOn the roadFull-time$250.00–$450.00 per dayApplications close October 31, 2026

Provide professional towing, recovery and roadside-assistance services in the Edmonton and/or Calgary service areas while safely operating tow trucks and flat decks. Operators represent Access directly with motorists, commercial customers and service partners and are expected to combine safe vehicle handling, strong towing knowledge and professional customer service on every call.

What you’ll do

Respond to dispatched towing, roadside-assistance, recovery, motor-vehicle-incident and related service calls throughout the assigned Edmonton or Calgary service area.
Safely load, secure, transport and unload cars, trucks and appropriate equipment using flat decks, wheel-lifts, chains, winches, wheel scoops, dollies and other approved towing equipment.
Assess each scene before beginning work and choose safe loading, recovery and vehicle-securement methods appropriate to the situation and equipment available.
Handle common roadside-assistance services such as tire changes, jump-starts and other approved services when required and within training and equipment limits.
Complete pre-trip and post-trip inspections and promptly report mechanical, equipment, safety or maintenance concerns.
Communicate professionally with dispatch, customers, service providers, emergency personnel and other parties involved in a call.
Provide clear service updates to dispatch and accurately record arrival, service, completion and other required operational information.
Complete all required paperwork, digital records and service documentation accurately for each tow or roadside-assistance call.
Follow company safety procedures, applicable transportation requirements, insurer requirements and safe towing/vehicle-securement practices.
Report fit for duty for every shift and service call and do not operate a company vehicle while impaired by alcohol, cannabis, illegal drugs, medication or any other condition that makes driving unsafe.
Comply with lawful company safety, incident-investigation and fitness-for-duty procedures, which may include reasonable-cause, post-incident, return-to-duty or other safety-related testing or assessment where permitted by applicable law and company policy.
Understand that company vehicles may use in-cab/exterior video cameras, telematics and, where configured and lawful, audio or related safety monitoring for safety, training, incident review, asset protection and compliance, with notice/consent where required by applicable law.
Maintain the tow truck, tools and equipment in a clean, organized and operational condition.
Handle difficult roadside situations calmly and professionally while maintaining a strong customer-service standard.
Perform other towing, roadside-assistance and operational duties as required to support the Alberta fleet.

Core qualifications

Minimum 3 years of professional towing experience is required.
Valid Alberta-compatible Class 1, Class 3 or Class 5 driver’s licence appropriate to the assigned vehicle and duties.
Air-brake certification or endorsement where required for the tow truck or equipment being operated.
Ability to provide a current 3-year commercial driving abstract and complete insurer-required driver information or driver-profile documentation.
Applicants must be able to satisfy applicable insurer driving-record requirements, including the posted requirement regarding minor convictions within the relevant 3-year period.
Hands-on experience with flat decks, winches, chains, wheel scoops, dollies, vehicle loading/unloading and safe vehicle-securement procedures.
Experience handling standard towing calls, roadside-assistance work, recoveries and motor-vehicle-incident situations.
Basic automotive knowledge, mechanical aptitude and the ability to safely perform common roadside-assistance tasks.
Strong customer-service, communication and interpersonal skills, including the ability to deal professionally with customers in stressful roadside situations.
Secondary-school graduation or equivalent is preferred.
Must be able to reliably report for work in the Edmonton or Calgary area, depending on the assigned operating location.
Ability to satisfy lawful, role-relevant background, driver and insurance verification requirements if requested later in the hiring process.
Willingness to follow Access fit-for-duty, impairment-prevention and vehicle-monitoring policies as lawfully implemented and communicated.

Application

Apply for Tow Truck Operator / Driver

Please answer the role-specific screening questions accurately. Meeting a screening requirement does not guarantee an interview or offer.

First Name

Last Name

Email Address

Phone Number (required)

Country is selected automatically. Canada and other +1 numbers require exactly 10 digits; international limits adjust to the selected country code.

Current City

Province / Territory

Driver screening

These questions focus on towing experience, licensing, safety and insurance-related driver requirements.

Are you legally authorized to work in Canada?

Are you based in Edmonton or Calgary, or able to reliably report for work in one of these areas?

How many years of professional towing experience do you have?

What driver’s licence class do you currently hold?

Do you currently hold the air-brake certification/endorsement required for the equipment you operate?

Can you provide a current 3-year commercial driving abstract for insurer review?

Does your current 3-year driving abstract contain more than two minor convictions?

Are you experienced with flat decks, winches, chains, wheel scoops and/or dollies?

Have you handled recoveries, MVA calls and roadside-assistance service calls?

Are you comfortable with regular local/regional driving as required by dispatched calls?

Briefly describe the towing/recovery equipment you have operated and the types of calls you handled

Safety and vehicle monitoring acknowledgement

Drivers are expected to report fit for duty and must not operate a vehicle while impaired or otherwise unsafe to drive. Where permitted by applicable law and company policy, safety-related testing or assessment may be required in circumstances such as reasonable cause or a workplace/vehicle incident. Company vehicles may also use in-cab/exterior video cameras, telematics and, where configured and lawful, audio or related monitoring for safety, training, incident review, asset protection and compliance, with notice/consent where required.

Can you comply with the company’s fit-for-duty and impairment-prevention requirements?

Do you acknowledge that company vehicles may use lawful in-cab/exterior cameras, telematics and related safety monitoring under company policy?

Is the posted $250–$450/day range acceptable to you?

If selected, when could you start?

Application documents

PDF, DOC or DOCX only. Maximum 2.5 MB per file.

Resume

Additional Document (optional)

I confirm that the information I provided is accurate and may be used to assess my application for this position.I understand that if I advance in the hiring process, Access may request professional references and role-relevant background, driver or insurance verification. Any additional consent required for a specific check will be requested separately.

Protected by Cloudflare Turnstile. Information is used only to respond to this request.

Open positions

What you’ll do

Core qualifications

Apply for B2B Business Development & Partnerships Manager

Required screening

Application documents

What you’ll do

Core qualifications

Apply for Auto Towing Dispatcher

Dispatcher screening

Application documents

What you’ll do

Core qualifications

Apply for Tow Truck Operator / Driver

Driver screening

Application documents

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